Our services
Your Virtual Psych Assistant is home to highly skilled professionals who provides administrative, technical, or creative assistance to clients from a remote location. Our main goal is to help your business run more efficiently and effectively by taking care of the tasks that consume your time and energy. We help reduce costs, boost productivity, and allow business owners to focus on core activities that generate more revenue. Your Virtual Psych Assistant can work on a variety of tasks. With our expertise and flexibility, we can be a valuable addition to any business looking to streamline their operations. Our aim is to improve your efficiency and accuracy, which can ultimately lead to better patient outcomes. We are a valuable tool for practices looking to enhance their operations and provide quality care to their patients.
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Experienced in practice management software such as Power Diary, Halaxy, Splose, etc.
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Your Virtual Psych Assistant support solo practitioners or group practices.
Free 15 minute
Discovery Call
As a private practice owner, we understand that your time is valuable. That's why we offer a free 15 minute discovery call to help you decide if we are the right fit for your practice. During this call, our founder El
will take the time to understand your unique needs and provide you with tailored solutions that will boost your practice productivity. We are committed to helping you achieve your goals and streamlining your practice. We understand this process can be overwhelming, although you will find after a couple weeks you will be wishing you took this step sooner.
THE START OF OUR JOURNEY
On Boarding Process
The first step in securing your Virtual Psych Assistant. The on boarding process will consist of the following:
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On boarding questionnaire
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Video meeting with VA
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Determine processes/procedures
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Personalising tasks/services (incl. creation of procedural manual)
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Getting access to emails and software's
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On Boarding cost is $150 once off fee.
Weekly Package
Minimum 3 hours of support per week
Per hour rate $55/$60
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Support hours can be split across multiple days of the week
Minimum of 1.5 hours a day
Support Includes:
Diary management /reschedule appointments
New enquiry triage
New client intake process, obtaining copies of referrals and signed consent forms
Following up Mental Health Care Plans and ensuring they are compliant with Medicare requirements
Invoicing/payment processing
Processing rebates, third party invoicing
Reconciliation of invoices / follow up outstanding accounts
Maintain updated client information on your software
Online form creation - letters, emails & SMS templates
Following up inactive clients
Data entry
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Incoming calls not included
Software Setup
Available for Halaxy, Power Diary, or Splose set ups
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Set Up Inclusions (not limited to):
Practitioner Settings ​
Calendar Settings
Automations
Client Portal Settings
Fee/Services (incl. Medicare/Third party)
Forms (e.g. Intake/consent)
Note Templates
Email Templates
GP Standard Letter Templates
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Approximate two week turnaround
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Cost $750 for solo practice
Additional $150 per extra practitioner/user
Project Package
Cost is determined through agreed amount of hours
Per hour rate $80
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An initial zoom/phone call is scheduled to discuss all areas of project and expectations/goals
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Expected turn around is 2 weeks from scheduled discussion (this is dependent on size of project)
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Personalised Package
Please get in contact with us via yourvirtualpsychassistant@outlook.com
for a personalised package